Shipping Policy

At SouthlandGeneral, we believe getting your order to you should be simple and stress-free. That is why we offer free shipping on every order shipped within the United States and Canada. No minimum purchase, no hidden fees, and no surprises at checkout.

How Long Will My Order Take to Arrive?

We know waiting for a package can feel like watching a pot boil. Here is what you can expect once your order leaves our hands:

• United States: Your order will arrive within 7 to 10 business days.
• Canada: Your order will arrive within 5 to 7 business days.

These timeframes start from the moment your order is confirmed and processed. Please keep in mind that weekends and holidays can add a day or two to the journey, so we appreciate your patience if your package takes a little extra time to reach your door.

Where Do We Ship?

Right now, we happily ship to addresses across the United States and Canada. If you are located outside these regions, we are sorry that we cannot deliver to you just yet. We are always looking to expand, so check back with us soon.

How Will I Know My Order Is On Its Way?

As soon as your order is packed and ready, you will receive a confirmation email with all the details you need to track your package. If you ever have questions about your order status, our friendly team is just an email away.

Questions?

We are here to help. If you need anything at all, feel free to reach out to us at [email protected]. We typically respond within one business day and are always happy to hear from you.

You can also write to us at our office:

SouthlandGeneral
2450 Market Street, Suite 210
Philadelphia, PA 19103

Thank you for shopping with SouthlandGeneral. We are grateful for your trust and look forward to getting your order to you soon.